![]() ![]() ![]() Tell me more about the "use a background service to install updates". So is the problem with the "automatically install" path only? Shouldn't the pop-up about "you don't have permissions" really be the "do you want to install this?, 'give me the admin password'"? This time, I just proceeded to do the (apparently) full install and it worked fine. Following that process, I once again got to the download site. Later, there was a pop-up that said there was a later version but it presented the more familiar path - blacked out screen with a message box in the center prompting for the admin password. I didn't think I wanted to install the whole thing again, so I waited a bit to see what else I'd get from the new update setting or the support forum. ![]() ![]() I also followed the direction at the end of the error message "you can always get the latest version of Thunderbird at That spot, of course is the same as an initial install of Thunderbird. Yesterday (before your reply) I changed the Thunderbird setting to "check for updates but let me choose to install them". Since that failed (with a pop-up box that said, in essence, you don't have permission to do this - contact administrator, etc.etc.) I started looking for a reason. Thunderbird had been set to "automatically install updates".Those updates work as expected, presenting a request to enter the admin password. Firefox is set to "check for updates but let me choose to install them".Your comment about the Mozilla updater causes me to add these facts: Hmmm.I believe I can (not delving into the code but describing the environment and our experience with various attempts to solve this). ![]()
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